1.       Introduction

a.       Website owner. Product Design House LLC is the owner of this website. Product Design House LLC can be contacted by mail at 8019 N. MacArthur Blvd., APT 1081, Irving, TX 75063, by phone at 214-770-3420, or by email at info@theflexiscoop.com. This online Privacy Policy discloses The FlexiScoop and Product Design House LLC’s information practices for this website, including what type of personal identifiable information is requested in order to make a purchase, how the information is used, and with whom the information is shared.

b.       Website Transactions. At times, Product Design House LLC will need personal information regarding a customer or prospect. For example, to process an order or provide a subscription, Product Design House LLC may need to know a customer’s name, mailing address, email address and credit card details.

2.       Personal Information That May Be Collected

a.       Identifying information. In order to make a purchase, Product Design House LLC will request a user to provide certain personal information, which may include (legal) name, postal address, email address, screen name, password, daytime phone number, facsimile number, method of payment, and, if applicable, credit card number. Product Design House LLC may request additional information necessary to establish and maintain a customer’s account.

b.       Links to Other Websites. A Product Design House LLC website may contain links to other websites. Product Design House LLC is not responsible for the privacy practices or the content of those other websites.

3.       Uses Made of the Information

a.       Limited Uses Identified. Without customer’s prior consent, Product Design House LLC will not use your personal identifiable information for any purpose other than that for which it is submitted. Product Design House LLC uses personal identifiable information to reply to inquiries, handle complaints, provide operational notices and in program record-keeping. Product Design House LLC also processes billing and business requests related to The FlexiScoop and Product Design House websites participation.

b.       Stored Information Uses. Product Design House LLC stores and retains the information provided by the customer and the information entered on the The FlexiScoop website. This information is used to compile a customer's purchase history in order to enable Product Design House LLC to recommend products, services, or special offers that would be of interest to a customer or Stored Information is used by Product Design House LLC or Product Design House LLC’s agents: to support customer interaction with The FlexiScoop and Product Design House websites; to deliver customer purchases; and/or to contact the customer again about other Product Design House LLC services and products.

c.       Online Advertising. Some companies that assist Product Design House LLC deliver interactive online advertising, such as banner ads, may collect and use information about Product Design House LLC’s customers to help Product Design House LLC better understand the types of advertising or promotions that are most appealing to Product Design House LLC’s customers. After it is collected, the information is aggregated so it is not identifiable to a specific individual. If, however, the customer would prefer that these companies not collect such information, please mark an “x” on the opt-out option box herein provided.

d.       Disclosure to Governmental Authorities. Under certain circumstances, personal information may be subject to disclosure pursuant to a judicial or other governmental subpoenas, warranties, or orders.

4.       Use of Computer Tracking Technologies

a.       No Tracking of Personal Information. Product Design House LLC’s websites are not set up to track, collect, or distribute personal information not entered by visitors. Through website access logs, Product Design House LLC does collect clickstream data and HTTP protocol elements, which generate certain kinds of non-identifying site usage data, such as the number of hits and visits to our site. This information is used for internal purposes by technical support for research and development, user analysis, and business decision-making, all of which provides better services to the public. The statistics garnered, which contain no personal information and cannot be used to gather such information, may also be provided to third parties.

b.       Use of Cookies. Product Design House LLC, or its third-party vendors, collects non-identifiable and personal information through the use of various technologies, including “cookies.” A cookie is an alphanumeric identifier that a website can transfer to a customer’s hard drive through the customer’s browser. The cookie is then stored on the customer’s computer as an anonymous tag that identifies the customer’s computer, but not the customer. Cookies may be sent by Product Design House LLC or its third-party vendors. The customer can set its browser to notify customers before a cookie is received, giving an opportunity to decide whether to accept the cookie. The customer may also set its browser to turn off cookies; however, some websites may not then work properly.

c.       Collection of Personal Information. Product Design House LLC collects personal identifying information from the customer during a transaction. Product Design House LLC may extract some personal identifying information about that transaction in a non-identifiable form and combine it with other non-identifiable information such as clickstream data. This information is used and analyzed only at an aggregate level (not at an individual level) to help Product Design House LLC understand trends and patterns. This information is not reviewed at an individual level.

5.       Information Security

a.       Commitment to Online Security. Product Design House LLC employs physical, electronic, and managerial procedures to safeguard the security and integrity of personal information. Billing and payment data is encrypted whenever transmitted or received online. Personal information is accessible only by staff designated to handle online requests or complaints. All Product Design House LLC agents and contractors with access to personal information on the Product Design House and The FlexiScoop websites are also bound to adhere to Terms of Use Agreement security standards.

b.       No Liability for Acts of Third Parties. Product Design House LLC will exercise al reasonable efforts to safeguard the confidentiality of customer personal information. However, transmissions protected by industry standard security technology and implemented by human beings cannot be made absolutely secure. Consequently, Product Design House LLC shall not be liable for unauthorized disclosure of personal information due to no fault of Product Design House LLC including, but not limited to, errors in transmission and unauthorized acts of Product Design House LLC staff and/or third parties.

6.       Privacy Policy Changes and Opt-Out Rights

a.       Changes to Privacy Policy. This privacy notice was last updated on November 26, 2022. Product Design House LLC reserves the right to update its privacy policy statement at any time. A notice of such change notice of any material change will be posted on both Product Design House and The FlexiScoop websites for (30) thirty days prior to the implementation of such change. If the customer does not mark the notice of change as “I do not accept,” the customer will be deemed to have accepted the Product Design House LLC’s privacy policy updates.

b.       Opt-Out Right. The customer and/or prospective customer has the right at any time to cease permitting personal information to be collected, used, or disclosed by Product Design House LLC and/or by any third parties with whom Product Design House LLC has shared and/or transferred such personal information. Right of cancellation may be exercised by contacting Product Design House LLC via email at info@theflexiscoop.com. After processing the cancellation, Product Design House LLC will delete customer or prospective customer’s personal information from its database.

7.       Accountability

a.       Questions, Problems and Complaints. If you have a question about this policy statement, or a complaint about Product Design House LLC compliance with this privacy policy, you may contact Product Design House LLC by email at info@theflexiscoop.com.

b.       Terms of Use. If the customer choses to enter into a purchase order or to subscribe to Product Design House LLC or The FlexiScoop, the customer’s action is hereby deemed acceptance of Product Design House LLC practices described in the policy statement. Any dispute over privacy between the customer and Product Design House LLC is subject to the provisions of this notice and to Product Design House LLC’s Terms of Use Agreement which is hereby incorporated herein and which can be read at www.productdesignhouse.com and www.theflexiscoop.com/terms.our name and email address will not be shared with any person, organization or company without your consent.